Customer Care

Order Procedure- online- fast and convenient

AFIAH> Order Procedure- online

To place an online order, please follow this procedure
1) Select the goods
	Please select terms of delivery -" own collection"," to be deliver" or "supply and install" or as indicated in the website- click online Please choose the model, design and color of the products - click online
2) Confirm the order
	Please click on " Add to Cart " icon and you will be transfer to shopping cart page To increase or modify the quantity please click on " Update" icon To add other items click on the "Countinue shopping" icon or To complete the order click on "Check out" icon
3) Payment via Pay pal
	Proceed to Pay Pal online system. Please note that Pay pal systems is a secured and verified payments systems using Credit card. Credit card details will not be revealed to us or third party for security reasons. If you are not a Pay Pal members, you may require to register with Pay Pal- it is easy and fast.
4)	If you are not familiar with the above, just sent us an email of the order and we will sent Pay Pal Invoice for your confirmations

other Payment Method

1) Online Credit card	You may buy online and payment via secured Pay Pal online system
2) All Major credit cards or cash	You may need to pay at our office at No 16 Jln Cemur Off Jalan Tun Razak, 50400 Kuala Lumpur. click here for map
3) Online Bank payment	Please get a confirmation order form from us before the online payment at maybank2u.com.my
4) Direct Bank In Bank In Maybank Account or Alliance Bank Malaysia Bank (Please call us for account no and ref No )	For cheque payment, goods will only be deliver after clearance of cheque Tel No 03- 4042 6827, 03-4042 1144

Please pay in full before the delivery of Goods

Terms of Delivery

We have priced our goods at the lowest price possible and appreciate if you could select the correct terms of delivery as follows:-

1) Own collection EXW (Ex-works) (Incoterms)	Collect the goods at your own cost from our Wholesale Showroom or from factory for quantity more than 50pcs Goods will be supply in Complete Knock Down (C.K.D.) form Additional cost will be incur for installation
2) To be deliver	Goods will be deliver to door step Goods will be supply in Complete Knock Down (C.K.D.) form Additional cost will be incur for installation
3) Supply and install	Goods will be supply and install at 1 location Kindly assist us by ensuring that the place are free of obstacle Additional cost will be incur to install and arrange at different location

At any one time, there will be additional cost incur for unwrapping of goods

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