Customer Care

Order Procedure- Non online

AFIAH> Order Procedures- Non online

To place a non-online order, please follow this procedure
1) List down the item
	Please list down the model selected Please choose the color of the products Please choose the terms of delivery (below)
2) Call , fax or email to us your requirement or ask for a quotation. Alternatively visit us at
	(199801015376 (471505-T)) Wholesale Showroom No 16 Jln Cemur off Jln Tun Razak, 50400 Kuala Lumpur. click here for map Factory Lot 46074, Jln Durian off 9th Miles Jln Sg. Tua, 68100 Batu Caves click here for map Call us at: 03-4042 6827, 03-4042 1144, or 03-61899615/6 or H/P 012-389 2733 K K Wong Fax to: 03-4042 6542 or 03-6189 9617 Email us at enquiry@afiah.com.my . We will reply within 24 hours
3) Confirm the order
	Please issue a Purchase Order to Afiah Trading Company or We will issue an Order form for your acknowledgement. A 30% deposit are require to confirm the order
4) Please make payment
	Please pay in full before or on the delivery or collection of goods. We seek your understanding as we suffered losses from a number of bad debts Payment details are follows:-

Payment Method

1) Online Credit card	You may buy online and payment via secured Pay Pal online system
2) All Major credit cards or cash	You may need to pay at our office at No 16 Jln Cemur Off Jalan Tun Razak, 50400 Kuala Lumpur. click here for map
3) Online Bank payment	Please get a confirmation order form from us before the online payment at maybank2u.com.my
4) Direct Bank In Bank In Maybank Account or Alliance Bank Malaysia Bank (Please call us for account no and ref No )	For cheque payment, goods will only be deliver after clearance of cheque Tel No 03- 4042 6827, 03-4042 1144

Please pay in full before the delivery of Goods

Terms of Delivery

We have priced our goods at the lowest price possible and appreciate if you could select the correct terms of delivery as follows:-

1) Own collection EXW (Ex-works) (Incoterms)	Collect the goods at your own cost from our (199801015376 (471505-T)) Wholesale Showroom or from factory for quantity more than 50pcs Goods will be supply in Complete Knock Down (C.K.D.) form Additional cost will be incur for installation
2) To be deliver	Goods will be deliver to door step Goods will be supply in Complete Knock Down (C.K.D.) form Additional cost will be incur for installation
3) Supply and install	Goods will be supply and install at 1 location Kindly assist us by ensuring that the place are free of obstacle Additional cost will be incur to install and arrange at different location

At any one time, there will be additional cost incur for unwrapping of goodsl

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